When using QuickBooks Online (QBO), you may encounter error code 102 when there are issues with connecting to your bank's website due to maintenance or server problems. To ensure your workflow is uninterrupted, it's important to address this error quickly. In order to help you solve this QuickBooks error code 102 issue, we have compiled a list of potential causes and troubleshooting methods.
What Causes QuickBooks Bank Error 102?
Here are the causes of QuickBooks Error 102:
- Due to issues on the bank's website, such as maintenance or server downtime.
- A weak or unstable network connection on the user's end.
- Entering incorrect login details for the bank account
- If the user's bank account is new and has not yet activated the online banking feature.
- Having multiple browser extensions or incorrect browser settings
Latest Methods to Rectify the QuickBooks Error 102
Check the below given methods in order to resolve the QuickBooks banking error 102:
Method 1: Update the Online bank connection
- For QuickBooks Online, sign in and go to Bookkeeping, then Transactions and Bank Transactions. Click Update.
- For QuickBooks Self Employed, sign in and select the profile icon, then Bank Accounts and Refresh All.
- To verify the time of your last update, go to the Banking section and click Update in the top-right corner.
- Under the last updated column, you can see when the connection was last updated.
- If the error persists, wait an additional 2-3 hours before trying again.
Method 2: Verify the website of your bank
- Open the website of your bank or credit card and try signing in.
- Contact your bank or credit card company if you have trouble signing in.
- Look out for notifications, messages, or alerts from your bank or credit card company.
- These messages should indicate if there are any website issues.
- Review your account pages, account history, and transactions
- If these pages do not appear, you may be facing connection issues.
